Refund Policy
No Refund Policy
Please note that we do not offer refunds under any circumstances, including but not limited to:
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Missed appointments (no-shows)
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Late cancellations
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Perceived dissatisfaction with services
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Change of mind or personal circumstances
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Partial attendance or early termination of therapy
Why This Policy Exists
As a solo practitioner, each scheduled session reserves exclusive time that could have been offered to another client. The nature of psychological services—being time-based and professional in nature—means that once a slot is booked, it represents a financial and clinical commitment.
We urge you to consider this policy carefully before making bookings or payments.
Cancellation and Rescheduling
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Minimum 24 hours’ notice is required to reschedule an appointment without incurring a charge.
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Rescheduling with less than 24 hours’ notice will be treated as a late cancellation and the session fee will be forfeited.